If you are not satisfied with your purchase, you may return it within 30 days. Please allow 7 days of transit time.
Please note that free return shipping does not apply to skateboards or obstacles.
Returns will be processed within 7-10 days of receiving. You will be notified via email once your refund has been approved in our system.
Due to high demand, we do not offer merchandise exchanges. Tip: You'll get the right product fastest if you place a second order while returning your first order.
To return a purchase, please follow these instructions:.
For orders purchased through guest checkout, you will need to email our customers service team at firstname.lastname@example.org to obtain a free return shipping label, then follow steps 3 and 4 above. Please include your order number in your email.
You can print a new return label on our self-service portal at the base of the Order History page.
For orders shipped to a military address, you will need to ship the item back via any carrier of your choice. Please keep the tracking number provided by your carrier for your records as proof of your return shipment. Unfortunately we cannot refund any fees charged by that carrier. Please keep the tracking number provided by your carrier for your records as proof of your return shipment. Also, be sure to include a copy of the attached Return Authorization. Returns are being processed within 7-10 business days from the date received in our warehouse. No need to follow up. You will receive an email confirmation once your refund is completed.
GWP - The Gift is with a Purchased item. If you return the purchased item, the cost of the Gift will be deducted from the item returned unless both items are returned together.